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Privacy Policy

Welcome to Collectables 'R' Us!

 

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, or mobile website related or connected thereto (collectively, the “Site”).

 

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

 

1. Information We Collect

We collect both personal and non-personal information from you when you interact with our store:

  • Personal Information:

    • Name

    • Email address

    • Shipping and billing address

    • Phone number

    • Payment information (processed securely through third-party providers such as [e.g., Stripe, PayPal])

    • Order history
       

  • Non-Personal Information:

    • IP address

    • Browser type

    • Device type

    • Pages visited and time spent on the site

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2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you about your orders, inquiries, and customer service

  • Send promotional emails (you can opt out at any time)

  • Improve our website and customer experience

  • Comply with legal obligations

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3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service providers: such as payment processors, shipping companies, and website hosting partners

  • Legal authorities: when required to comply with applicable laws, regulations, or legal processes

  • Analytics tools: like Google Analytics, to help us understand how visitors use our website

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but it may affect the functionality of our site.

 

5. Data Retention

We retain your information for as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your personal data by contacting us.

 

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at info@collectablesrus.com.au

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

 

8. Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

 

9. Children’s Privacy

Our store is not intended for children under the age of 13. We do not knowingly collect personal information from children.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

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